Veramark Technologies, Inc.
3750 Monroe Avenue, Pittsford, NY 14534
Phone: 585.381.6000 • Fax: 585.383.6800 • eMail: info@veramark.com • Web: www.veramark.com
Veramark at a Glance
• Leading provider of Telecom Expense Management solutions
• Over 25 years of TEM experience
• Offerings include modular, scalable communications management software, managed services, business process outsourcing, and custom services
• Software includes VeraSMART® Communications Management Suite and eCAS® Call Accounting
• Dedicated service and support personnel, averaging over ten years of service
• Endorsed by over 3,700 customers on active maintenance
• Headquartered in Pittsford, New York
• Public company: VERA.OB
Telecom Expense Management Solutions for Today’s Complex
Communications Networks
Veramark Telecom Expense Management (TEM) solutions help organizations manage their entire
communication environment, including the people, processes, policies and technology that support the
network and related processes. Our TEM solutions include software and services that reduce expenses
and optimize business processes such as contract negotiations, invoice processing and payment, MACD
activity, procurement and provisioning, service inventories and wireless management.
Our TEM solutions include:
• Service Inventory Audit and Optimization
• Procurement and Order Provisioning
• Invoice Processing and Auditing
• Invoice Payment
• Wireless Management
• Asset and Inventory Management
• Call Accounting
Software for Communications Management on a Global Scale
Our TEM solutions utilize our fully integrated, Web browser-based communications management
software: VeraSMART Communications Management Suite and eCAS Call Accounting.
The VeraSMART Communications Management Suite delivers the functionality organizations need today
to manage complex communications networks comprised of converging IP and TDM premises-based
technologies, mobile and remote workers, wireless devices, and nationally and internationally distributed
environments.
VeraSMART captures and integrates data from the communications network and other sources, such as
invoicing and service management systems, to provide visibility into, and control over, usage and
expenses. It encompasses the management lifecycle of wireless and wireline services, data and
equipment assets, invoicing and cost allocation, and service automation to reduce operating expenses,
improve productivity, and drive competitive advantage. Modular and scalable, VeraSMART can be
configured to meet the communications management needs of organizations of any size.
eCAS is a powerful, call accounting software solution for small- to mid-size organizations that want to take
control of their telecom expenses, allocate usage charges, and improve productivity. eCAS includes
powerful, flexible reporting capabilities that give you hard data to help you identify cost-saving
opportunities and misuse of network resources, and make informed business decisions.
Solution Delivery Tailored to the Needs of Your Organization
Veramark's TEM solutions can be delivered as licensed software, hosted SaaS (Software as a Service),
managed BPO (Business Process Outsourcing) – or any combination thereof. While some of our
customers prefer the on-premises, internally administered approach, others choose hosted SaaS or BPO
delivery to capitalize on the deep expertise of the Veramark TEM Services team. Veramark will work with
you to design a custom-tailored TEM outsourcing process that streamlines your communications
management and allows your internal resources to focus on their core competencies.
Unmatched Experience —Unrivalled Service
Staffed by experienced communications and IT experts, our Consulting, Professional Services and
Managed Services teams will help you design and implement the right solution for your organization. Our
Training and Support teams will help you maximize the value of your Veramark solution and ensure that
you get the results you expect.